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FAQ's

What does one of our Consultations entail?

During your complimentary consultation (up to 60minutes), you'll speak with one of our experienced consultants who will take the time to understand how your business operates today. We'll review how your incoming calls are currently handled, whether you use a human receptionist, their role and hours, and where calls may be going unanswered - such as before opening, during lunch breaks, after hours, or during peak times. From there, we'll identify where missed calls may be costing you leads, bookings, and revenue. We'll also walk you through exactly how our AI Receptionist works, what it can handle, and how it can be tailored to your business to fill those gaps, capture more opportunities, and ultimately help you generate more revenue - all before you spend a dollar.

How do I know if having an AI Receptionist is right for my business?

We'll explore your business challenges and goals though thoughtful questions to help you uncover where AI could truly make a difference - Its about helping you realise the value for yourself. If an AI Receptionist genuinely aligns with your objectives and growth needs, we'll recommend it - and if it's not the right fit, we'll tell you honestly and help you figure out the best next step.

What results can I expect from my AI Receptionist?

Results vary based on your call volume, missed opportunities, and what each lead is worth to your business - which is something we'll help you uncover together. There's an initial training and optimisation period (Typically 1-2 weeks) where we work side-by-side to ensure the AI fully understands your business, because real, sustainable results come from using the correct technology/AI and from doing the process properly - not rushing it.

Will I receive ongoing support after implementing AI Employees?

Yes! - Ongoing support and optimisation are part of how we work here at Cyber Staff, because businesses evolve and effective AI needs to evolve with them. Our team stays involved to fine tune performance, adapt to changes in your business, and ensure your AI receptionist continues delivering the outcomes you're looking for, rather than becoming outdated or underutilised.

How long does it take to see results with Cyber Staff?

After an initial build and training phase of around two weeks, Cyberstaff AI starts engaging with callers while we optimise performance alongside your team. The results tend to show up as greater visibility into how many calls were previously missed and what those conversations are actually worth when they're captured instead of lost.

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